Yelp Reviews Private Investigator

The consumer review site Yelp has now somehow “filtered” three additional 5-star reviews of my business, bringing the total to five. I used to be a Yelp advertiser and since I stopped paying them, they have essentially removed five legitimate reviews while letting two negative reviews remain.

For the record, I turned down the people for services who gave me the negative reviews. They either wanted illegal services or I did not feel comfortable locating a woman for a male subject who could not document the purpose of his search.

Yelp works okay for large-volume businesses such as restaurants, dry cleaners, yogurt shops and pet groomers but it is not a fair system for small service business. (I notice that paid advertisers are able to remove negative reviews.) I have worked very hard at my business for 20 years so I want an accurate reflection of my performance and commitment to clients.

I ask for a favor: If you have used our services and were satisfied please leave a review either under Spencer Elrod Services or the old page at Spencer Investigations. For the record these are the total 5-star reviews that Yelp now blocks. I want you to see for yourselves.

    • Rick J.
    • Livermore, CA
    • 0 friends
    • 1 review

    7/23/2014

    Mike did an outstanding and professional job for me.  His swift, thorough, and professional investigation enabled me to avoid more severe damage to my reputation.  I cannot begin to thank Mike enough for his dedication and integrity and willingness to dig in and quickly find the truth.  I would be happy to have a conversation with anyone who would like more detail.

 

    • Hadyn D.
    • Concord, CA
    • 0 friends
    • 1 review

    1/17/2014

    I hired Mike for a small claims search and service.  He got the job done and  went above and beyond my expectations.  I would recommend his services to anyone.  I have been very satisfied with the results.
    Mike S.
    Comment from Mike S. of Spencer Investigations
    Business Owner

    3/1/2014 Hadyn, thank you for your business and your trust. It means a lot to me to be a person of my word… Read more

  • Sassy S.
    • Sassy S.
    • Alameda, CA
    • 1 friend
    • 24 reviews

    11/5/2013

    a great solution to that not-so-great question about spousal infidelity

    thoughtful, caring, and professional service

    highly recommend

    would use again, in a heartbeat

    Mike S.
    Comment from Mike S. of Spencer Investigations
    Business Owner

    3/31/2014 Thanks for the review. Unfortunately, the Yelp filter system penalizes small business such as mine… Read more

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    • Dave S.
    • San Francisco, CA
    • 0 friends
    • 1 review

    8/9/2013

    I have contacted Spencer Investigations and used their services a couple of times over the past two years. I have always been satisfied with their results. The information provided was accurate and timely. No doubt, Spencer services  prevented a close family member from being victimized financially. I know I can always count on Mike when I need investigative services.
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    • Juels Q.
    • Hercules, CA
    • 0 friends
    • 2 reviews

    12/4/2012

    I went to Mike for some help on a personal matter which I felt he did a great job. He was very professional and always kept me updated with any new information in regards to my case. He put in a lot of effort and was very accomodating with the hours that I requested for him to work on my case. I appreciate Mike and all his hard work and dedication. I would definitely recommend him to anyone who needs a Private Investigator and if I ever need him in the future, he will be the first to call. Thanks again Mike!